Mission: To offer personalised guidance and support to clients navigating the healthcare system and to find the best solutions for the best outcomes.

Professionalism:

Dr. Wills has spent her entire career insisting on the highest standards, from her colleagues, her employees and most of all herself. Everything she does is in accordance with the most stringent professional and ethical principles. She never cuts corners or accepts that something is ‘good enough’. If something is done, it is done right!

Responsiveness:

Dr. Wills is not here to tell you what to think. She is here to listen and then work with you to arrive at the best solution for your situation. You will always get a response quickly and your problems will be taken seriously. You will receive the time and consideration that most medical professionals can not offer you in today’s over-burdened healthcare system.

Accountability:

Betty stands behind every decision she makes and every piece of advice she offers. You will never receive a care plan that is anything less than painstakingly considered and discussed until it meets your needs perfectly.

Compassion:

Above all else, Betty is here to listen. She wants to hear how you feel and what you want to achieve. She will always be 100% honest about what is possible and will work with you every step of the way to attain your goals.

Transparency:

Betty will never keep any information from you. She will deliver both good news and bad with kindness and understanding, but also with the kind of pragmatism that comes from over four decades in healthcare. You will never be left guessing. Your situation and your options will be laid out clearly and discussed with you until you understand every aspect.

Integrity:

Dr. Wills’ key word is honesty. You will never be misled or given inaccurate information. You will be dealt with truthfully, fairly and generously at all times.

Safety:

Your safety and personal wellbeing are paramount at all times. Dr. Wills will never recommend any course of action which she is not 100% satisfied is in your best interests. Conversely, she will never hesitate to advise you if she feels you are considering or have been recommended something which could harm you or cost you money needlessly.

Excellence:

You can expect nothing less than the highest standard of service and communication, informed by Dr. Wills’ decades of experience and education.